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03 Feb Value and Competency : The Stakeholder Perspective

Year of Publication: 2013
Member Price: RM 200
Non Member Price: RM 345

Learn What Stakeholders Value From the Internal Audit Function

Successful professionals recognise that feedback from stakeholders is essential for personal growth and organisational success. Therefore, The IIA Research Foundation commissioned this research report to compare how stakeholders and internal auditors rate the profession on core competencies and organisational value.

To obtain a comparison, both internal auditors and their stakeholders were asked to respond to an identical survey. The results showed that:

The competencies with the highest percentage of positive ratings from both respondents were:

  • Ethics
  • Confidentiality
  • Objectivity
  • Professionalism

Notably, more than 90% of all respondents rated internal audit as very good or excellent for both ethics and confidentiality.

While still highly rated, the competencies with fewer positive ratings from respondents were:

  • Conflict resolution/negotiation skills
  • Business process analysis
  • Ability to demonstrate/promote the value of the internal audit function


Internal auditors can use the findings about competency and value from this report to promote professional growth and achieve organisational objectives.